Legal
Last updated 21 July 2026
This policy is a template starting point. Confirm the actual cookie list against what your site sets in production — analytics, payment, and support tools each add their own — and have it reviewed before publishing.
1. What cookies are
Cookies are small text files stored on your device when you visit a website. They let a site remember your actions and preferences between pages and visits. We also use similar technologies — local storage and pixels — and refer to all of them as "cookies" in this policy.
2. Why we use them
We use cookies to keep you signed in, remember your workspace and preferences, keep the Service secure, and understand how the site is used so we can improve it. We do not use cookies to build advertising profiles of you or sell your data.
3. Cookies we set
Category
What it does
Consent
Strictly necessary
Session and authentication, security and abuse prevention, load balancing, remembering your cookie choice.
Always on — the Service will not work without these.
Functional
Remembers preferences such as your workspace, language, and interface settings.
Optional
Analytics
Aggregated usage measurement — which pages are visited, where people drop off, whether a feature is used.
Optional
Session cookies expire when you close your browser. Persistent cookies last for a set period — typically up to 12 months — unless you clear them sooner.
4. Third-party cookies
Some cookies are set by providers we use to run the Service, including our payment processor at checkout, our analytics provider, and our support widget. These providers process data under their own policies as our sub-processors; the categories of provider are listed in our Privacy Policy.
5. Your choices
On your first visit from the EU or UK we ask for consent before setting any non-essential cookie. You can accept, reject, or choose categories, and change your mind at any time — rejecting optional cookies does not restrict access to the Service. Withdrawing consent stops future collection; it does not erase data already collected, which you can request separately under your privacy rights.
6. Managing cookies in your browser
Every major browser lets you view, block, and delete cookies from its settings, and offers a private browsing mode that clears them on exit. Blocking strictly necessary cookies will break sign-in and other core parts of the Service.
7. Changes and contact
We will update this policy when the cookies we use change. Questions about this policy go to privacy@trylumo.ai.